WOOCS 2.1.7

FAQ’s

Q. Where are your products made?
A. All our products are designed and hand finished in the UK.

Q. Where is your store?
A. We are currently selling online exclusively.

Q. How long does it take to ship your products?
A. It takes a 2-3 days for shipping within the UK and 5-10 working days for overseas orders.

Q. How can I refund my purchase?
A. Upon receipt of the goods in the original condition, we will process a refund immediately. Unfortunately, we are not able to refund your shipping cost.

Q. What sizes of rings do you have?
A. We stock most sizes from US 5 (UK I) to US 11 (UK W). However, if you cannot find your size, either because you have petite fingers or chunky fingers, we are able to make a custom sized ring at the cost of USD 20.

Q. Can I order a ring?
A. Of course, we are able to make a ring with a center stone of your choice. The cost varies depending on the type of the stone.

Q. Where can I find more images of your products?
A. We have an Instagram account, jaceyjustin, where you can find more pictures of the rings.

Q. What if the ring does not fit?
A. We are more than happy to refund or replace your ring at free of charge, excluding the shipping cost.